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SERVICELINE NEWS

Serviceline chief laments emergency repair culture

Steve Elliott, managing director of Serviceline, insists one of the biggest challenges facing the industry is convincing end-users to take a proactive rather than reactive approach to safeguarding their equipment.

"I guess the customers have obligations for their equipment that they still don’t fully understand and don’t put enough money into protecting, so while the market for preventative maintenance is growing, there are still far too many national and large users who do no preventative maintenance at all,” he told Catering Insight, a new online and print magazine providing business intelligence for the catering equipment industry.

CLICK HERE FOR THE FULL INTERVIEW: Catering Insight

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