ABOUT

Our Group

History

Accreditations

Environmental

CSR

Cookie Policy

Serviceline is committed to respecting your privacy. We may need to handle personal information about you so that we can provide services for you and improve your experience. Our Cookie Policy explains what cookies are, how we use them, how third-parties we may partner with may use them, your choices and further information about cookies.

What are cookies?
Cookies are small text files stored on your computer when you visit particular web pages. When you revisit the website later or visit a different webpage a copy of the cookie file is sent to the website.
They can be used to store information and have many uses, with the most common being tracking, remembering your details or settings, and keeping you logged in to an account.

When are cookies created?
Writing data to a cookie is usually done when a new web page is loaded. For example after a ‘submit’ button is pressed the data handling page would be responsible for storing the values in a cookie. If the user has elected to disable cookies then the write operation will fail, and subsequent sites which rely on the cookie will either have to take a default action, or prompt the user to re-enter the information that would have been stored in the cookie.

Why are cookies used?
Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage. Storing the data on the server without using cookies would also be problematic because it would be difficult to retrieve a particular user’s information without requiring a login on each visit to the website.

If there is a large amount of information to store, then a cookie can simply be used as a means to identify a given user so that further related information can be looked up on a server-side database. For example, the first time a user visits a site they may choose a username which is stored in the cookie, and then provide data such as password, name, address, preferred font size, page layout, etc. – this information would all be stored on the database using the username as a key. Subsequently when the site is revisited the server will read the cookie to find the username, and then retrieve all the user’s information from the database without it having to be re-entered.

How we use cookies

  • Session cookies, which are automatically deleted after every visit.
  • Persistent cookies that will remain in place during multiple visits to the site.|
  • Third party cookies, which are used by partner websites that are embedded within our site or that we link to.

Session cookies
These enable you to perform essential functions on the site, such as remembering a repeat form field item within a browsing session. In addition, they help by limiting the need to transfer information across the Internet. They are not stored on your computer and will expire when you terminate your browser session.

Persistent cookies
These enable us to recognise anonymous repeat visitors to the site. By matching an anonymous, randomly generated identifier, a record can be taken of specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path taken through the site. By monitoring this information we’re able to make improvements to the site, including the fixing of errors and the enhancement of content.

Third Party cookies
When you visit our site you may notice some cookies that are not related to Williams Refrigeration. If you go on to a web page that contains embedded content, for example from Facebook, Vimeo or YouTube, you may be sent cookies from these websites. We do not control the generation of these cookies, so we suggest that you check the individual third-party websites for more information about their cookies and how to manage them.

What cookies do you have and why?

Cookie: PHPSESSID
Cookie Classification: Strictly necessary cookies
Purpose: This cookie is native to PHP applications. The cookie stores and identifies a user’s unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.

Cookie: cookieyes-consent
Cookie Classification: Strictly necessary cookies
Purpose: CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

Cookie: elementor
Cookie Classification: Strictly necessary cookies
Purpose: The website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.

Cookie: _ga_* 
Cookie Classification: Analytics
Purpose: Google Analytics sets this cookie to store and count page views.

Cookie: _ga
Cookie Classification: Analytics
Purpose: Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To find information relating to other browsers, visit the browser developer’s website. To opt out of being tracked by Google Analytics across all websites, visit www.support.google.com/analytics/answer/181881?hl=en-GB
Security of your personal information.

Serviceline secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

Please visit Our Privacy Policy for full details.

SERVICELINE
1 Iceni Court
Icknield Way
Letchworth Garden City
SG6 1TN

T: 01438 363 000
E: servicesupport@service-line.co.uk