Introduction and Aims
We are committed to safeguarding the privacy of our customers, website and social media visitors; being transparent in how we collect and treat your personal information in ways that comply with our legal obligations.
Privacy at AFE Group Ltd
It is the AFE Group Ltd policy to:- Process your personal information fairly and in accordance with applicable laws;
Some of the key points of the AFE Group privacy statement are:
The AFE Group Ltd is recognised as a leading international business specialising in the innovative design, manufacture and service support of professional cooking, bakery and refrigeration equipment for the global food service market. We operate from 15 locations worldwide, including eight in the UK, together with operations based in France, UAE, China and Australia. AFE Group Ltd is organised into five autonomous business units trading under the business and brand names of:-
The AFE Group – Holding Company – www.theafegroup.com
Williams Refrigeration – Refrigeration Equipment – www.williams-refrigeration.co.uk
Falcon Foodservice Equipment – Commercial Cooking & Catering Equipment – www.falconfoodservice.com
Mono Equipment – Bakery Equipment – www.monoequip.com
Millers Vanguard – Maintenance and service of bakery and foodservice equipment – www.millersvanguard.co.uk
Serviceline – Maintenance and service of foodservice equipment – www.service-line.co.uk
This site, together with the associated sites and mobile applications operated by AFE Group business units (together, the “website”) are operated by AFE Group Limited (“we” or “us”).
What personal information do we collect?
At times we may request that you supply us with personal information. Generally this personal information is requested when you want us to provide you with information or a service. We may collect and process the following information about you:
Your personal information and our links to third parties
Using your information for marketing and monitoring
We may use your personal information for reporting, and marketing in association with other AFE business units, affiliates and Ali Group Companies. We may also use your personal information in association with business partners and third parties for:-
Marketing, market research, advertising, and customer relations management purposes.
We may send you marketing information about our own and other organisations’ goods and services. We may contact you by mail, telephone, email or SMS with offers of products, services or information that may be of interest to you and where required by law, we will ask you for your consent at the time we collect your personal information to conduct any of these types of marketing. For quality control, training and staff safeguarding purposes.
You can choose to opt out of receiving direct marketing information from us at any time through the ‘unsubscribe’ link at the bottom of any email you receive or by contacting the customer service centre at the respective AFE business unit.
If you choose to apply for a job that is listed on our website, we may ask you to complete an application form and upload a CV, supporting documents and covering letter. Before you submit these documents to us you will be signposted to a privacy notice which provides specific information on how your personal information will be handled in connection with your application.
We use technology provided by credit reference agencies that process personal information that you provide us in order to analyse your creditworthiness, which helps us to decide if we are able to offer you an account through which you can purchase products and services from AFE Group Ltd. We will continue to exchange information about you with the credit reference agencies on an ongoing basis, including details about your settled accounts, and any debts not fully repaid on time. Credit reference agencies may share this information with other organisations which may use it to make decisions on future applications for credit. Issue Date : 1st May 2018 Version 1
Where do we send your personal information?
We are a global company and therefore your personal information may be transferred, accessed, processed or stored in countries around the world including the US and other countries than the European Economic Area (EEA) in which data protection laws may be of a lower standard than in the EEA. Regardless of location, we will, where necessary, put in place appropriate safeguards to ensure your information is adequately protected.
How long do we keep your personal information?
You have a right to be provided with clear and transparent information about how we use your personal information,
Please contact us using the details set out below to exercise your rights.
How to contact us
If your personal information changes, you don’t want us to send you the information you have requested (including to opt-out of future marketing), you wish to exercise any of your right or if you have any queries about how we use your personal information, please let us know by contacting the AFE Group Data Protection Officer
at Bryggen Road, North Lynn Industrial Estate Kings Lynn Norfolk PE30 2 HZ
Telephone : + 44 (0)1553 817554
If after contacting AFE Group Ltd you are still unhappy you may also complain to the Information Commissioner. Contact details can be found at the website www.ico.org.uk